“FortressONE allows our customers to focus on growing their business without the worry of logistics, repair & support for their solutions -- in an all-in-one solution."
- John Shelnutt, CEO
Discover the power of choice. Under one umbrella solution, service providers, OEMs, and enterprise customers can create highly customized solutions that distinctly meet their needs, all while saving costs.
Bundle any number of the following services:
- Signature Repair
- Global Logistics
- Field Services
- Network Assure
- Professional Services
- Advanced Technical Support (ATS)
- Analytics & Reporting
Our Full Suite of ONE-Stop Shop Services
Designed to give you complete control, select only the services you need, tailored to your unique requirements, all under one roof. Whether you need a single service or a comprehensive package, our flexible options empower you to build the perfect solution for your business. Experience convenience, customization, and seamless integration with our all-in-one service offering – FortressONE.
Signature Repair
Global Logistics
Backed by 40+ years of industry exeperience, we’ve seen it all. With over 40k SKUs, our Signature Repair follows rigorous testing and comes with exceptional warranty and best-in-class quality standards (certified to TL9000).
We repair the following:
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- Wireline & optical voice, video & data transport components
- Class 5 and other switches
- Routers
- Mobile network radios & supporting components
- Cable / MSO headend equipment
- Rectifiers & power supplies
- Outside plant components
- And many other devices
We offer Global Logistics support with assured international trade compliance in 60 countries, and we manage communications systems parts inventories in 30 global warehouses for timely shipping, limiting outages with 4-hour and 12-hour delivery windows.
- Global advanced P\parts replacement
- Domestic parts repair via our Signature Repair
- ‘Clean and screen’
- Inventory management
- Warehouse operations
- Staging for large deployments
Professional Services
Advanced Technical Support (ATS)
We handle the technical jobs so our customers can focus on their core strategies. Our unrivaled experience encompasses nearly every communications technology, including wireline and wireless networks and connected devices.
Our Professional Service solutions offer:
- Network element monitoring
- Software upgrades
- Router migration
- Decommissioning
- Board harvesting
- And much more
We have your back. When our customers need T2 / T3 support, we’re ready with the answers 24/7/365.
Our ATS Services support:
- Over 170 distinct telecommunications platforms
- Directly to OEMs
- Data center and IP networking equipment along with IP video and voice systems
- Smart network applications for manufacturers, government, organizations, and others.
All U.S. based. English and Spanish opportunities.
Field Services
Fortress Assure
We provide a wide range of Field Service solutions for customers of diversified sizes and industries:
- Pre-Configuration & Installation Services
On-site skilled, diversified labor to assist with kitting, pre-configuration, build, and deployment of numerous devices / products across many industries. - Maintenance & Support Services
Corrective, preventive, and proactive labor to ensure non-stop, seamless productivity. - Consultation Services
Assistance with maximizing equipment and uptime to achieve all desired outcomes along the customer’s digital transformation journey.
- Pre-Configuration & Installation Services
We deliver greater security and peace of mind. We enable customers to optimize system performance by managing and monitoring networks to ensure that they’re performing up to their full potential.
Our Network Assurance services offer:
- Edge data managed services
- Dark fiber managed services
- Telecom software management & support
- Continuous monitoring of networks & their systems
- Timely reponses to all incidents, outages, and performance issues
- And much more
Analytics & Reporting
First and foremost, we’re a data-driven company. Unlike most in the industry, we record network component performance and maintain large databases of optimum and historical performance for the system we service.
Not only that… we share data with our customers. Our Analytics & Reporting capabilities show the precise status of equipment, projects, and much more.
What Can FortressONE Do For You?
Discover the power of FortressONE, our all-in-one platform designed to streamline and elevate telecom and network services. Watch how FortressONE supports businesses with seamless integration, multi-domain flexibility, and scalable solutions, empowering your network to thrive in an ever-evolving industry.