The new market report by Exact Ventures, previously updated in 2015, makes note of significant market changes. The transformation of legacy products that are being phased-out in favor of software-based products that operate within software defined, virtual or cloud-based networks, is in full swing and accelerating. This transformation has caught many vendors unprepared and the market has seen a shift in the key market players. While some have decreased their market penetration, key players like Fortress Solutions have capitalized on their expertise and knowledge and is now the top vendor in terms of both revenue and in the number of repairs in the third-party repair and return market.